The MBA Admissions Studio

Getting the tone right in MBA Admissions essays — particularly a fine balance between self-confidence and humility — is really tricky.

There are no hard and fast rules for this, and the exact mix depends on the candidate. The swaggering quant at BlackRock, NY, is going to have to adopt an altogether more modulated tone than the doe-eyed violinist from Vietnam, and so on.

As I’m consistently helping candidates get this element of tone right in their essays — not by doing it for them, but by reflecting when I’m feeling the self-tooting trumpet is too loud or not loud enough — I’m always looking for ways to think more intelligently about it.

Recently I found myself nodding at a unique device suggested by Derrick Bolton, Director of Admissions at Stanford GSB, as quoted by Matt Symonds on Forbes. Bolton’s advises candidates to write the application as if they were writing it for themselves and not going to turn it in.

Why might this work?

Says Bolton: “You don’t need to lie to yourself. [Private] self-reflection allows you to think about the things that bring meaning to you, and the knowledge and experience you need to aspire to be the person you want to become.”

There’s a lot in this. If you were to write strictly for yourself, you’d only be BS’ing yourself if you weren’t 100% honest about your motivations and intentions, and reasons for “Why an MBA” or “Why Stanford,” etc. You would hardly set out to “impress” yourself or to write what you think you want to hear.

Were you to be writing in your own private journal, you would sift honestly and reflectively through your experiences, and genuinely try to join the dots between your past accomplishments and future aspirations via an MBA at the particular institution.

The suggestion therefore offers a compelling device to cut through a lot of the preening and bluster that turns good candidates into bad applicants. It is a way to raise transparency and find that “genuine voice” that MBA admisions directors want to hear.

Having said all this… let’s not for a second be fooled that Bolton or any other admissions gatekeeper lives anywhere other than the real world. Neither Bolton, nor anyone else, got to be where they are by turning in their private reflections.

So, stay smart about the process. Once you’ve written your essays absolutely as-if for yourself, go through them again to add back gentle persuasion, artful promotion, and marketing sass before you hit submit.

Tags: Derrick Bolton, MBA essay tone, SGSB, Stanford, why-an-MBA

Following the various HBS applications I’m seeing, it’s clear my post today should be about how to approach the HBS “Wished-We’d-Asked” question.

The first thing, which I hope is obvious, is there are two tests here: (1) can you find a question that is appropriate and important, and ask it in an interesting way – a way that piques your reader’s interest; and (2) can you answer it in a way that advances your admissions prospects?

The two are of course related – you want to choose the single question that most allows you to advance your admissions value. As this essay comes at the end of the set, you will be looking to address a topic or factor that you have not spoken of yet (or not enough.)

The steps to a good question are as follows:

• What is there left, that is really important to say, that hasn’t been said in my other essays?
• What question will best let me address that?
• How can I formulate the question in a really interesting way?

An appropriate question, in Adcom’s eyes, is one that opens a channel of insight into who you are, what you stand for, what formative experiences in your past matter and why, how you have derived your values or motivations or ambitions, or other similar important stuff about you.

In other words, the right kind of question is one where the answer will leave the reader significantly more knowledgeable about you.

The right kind of question will be hard to answer. If you ask a question you feel you can knock off “no sweat,” then the question is probably betraying your admissions prospects.

Finally, it’s important (if you want to stand out, and you most surely do) that you ask the question in an interesting way. You could say, “I wish you had asked me what my favorite TV show is,” but that’s a yawn. It would be more flavorful to say, “I wish you’d asked me why I own the full 7 season DVD box set of ‘The West Wing.’”

You could say, “I wish you’d asked me about my community service,” but that’s like a road sign “beware, extreme dullness ahead,” when you could say everything you need to say about your volunteering in a soup kitchen and beyond under a question like: “I wished you’d asked me how cook soup for 400, in the dark, with one onion.”

Tags: essay writing, Harvard, HBS, MBA applicant, MBA community service, writing style

I have various clients who are in the “uphill” phase of their MBA applications; having done one or two for Round 1, now pushing for a few more by early January. The gloss of self-discovery and self-expression is gone. It’s now just about getting it all done and done well, in what seems like an endless, thankless grind.

I’m sure there are many others out there in the same position.

So, as a pick-me-up, I’m sharing an old post: a heartwarming report from a 2009 MBA Studio client, who detailed his extended MBA admissions journey, see original report.

Not only is it a worthy success story which I’m most gratified to have played a part in — helping this very deserving applicant with a 640 GMAT into a top European business school — but it is also instructive as to the ups and downs of elite MBA applications, and the virtues of “keeping on keeping on.”

Here is what he wrote in the original:

“Hard work certainly goes a long way. These days a lot of people work hard, so you have to make sure you work even harder and really dedicate yourself to what you are doing and setting out to achieve.” — Lakshmi Mittal

“The above quote by the great Mittal is really my matra and this is what i believed in when i started on this journey. There were a great deal of challenges and difficulties that i faced but what kept me going was the ultimate goal! MBA is what i wanted to do, this would take me to my destination and i wanted to give in my 100 percent to get there!

“I started this blog back in February, 2009 and at that time I had no idea what was ahead of me. I still remember my first post on 9th February 2009. That was the day when I first laid my hands on the “Official Guide for GMAT Review”. That was the day I promised myself that I’ll put in my sole(sic) into the GMAT preparation and give-in my best shot towards my business school application.

“So without further ado here is a timeline representation of some of the important events that followed that day:

August 15, 2009 – Prepared an outline for essays. First stop – INSEAD! Quite a bold move eh! 

Sep 29, 2009 – Submitted my application to University of Hong Kong (I still haven’t heard back from them  )

Jan 1 to 15, 2010 – Applied to Tsinghua University in China, Interviewed and Waitlisted 

“Like World cup is to soccer, Wimbledon is to Tennis, an acceptance is to an applicant blog. I waited 12 months for such a post and I can’t be happier. I couldn’t have done any of this without the love, support, and encouragement of my parents and my girl friend. I would like to dedicate this admission to them. Amma, Appa and Vrush – this one is for you!

“I also want to thank many people who have played an important part in my journey:

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“My apologies for making this post so long. If there is one take-away from my MBA application journey (apart from persistence) that I’d cherish life long is this acquired addiction of Blogging. So I’ll be back here soon with another post. Till then, hang in there and have fun! Muchas Gracias!”

Tags: application timeline, ESADE, GMAT, HKUST, IESE, INSEAD, MBA applicant, NUS, Tsinghua

In differential calculus an inflection (or inflexion) point is the point on a curve where the curvature changes sign and therefore shape.

Lives and careers have inflection points too: those moments where, due to events or new insight, suddenly everything is turned around or looks different.

Inflection points can be “achievements” but they don’t need to be. Often they are mixed, bitter-sweet moments of self-understanding and emotional arrival. Communicating these moments is key to convincing Adcom of your unique, personal, individual motivation for MBA study and beyond.

Sometimes when I talk to clients at the profiling stage of their application — when we sift through their past and present scouring for admissions value — they will blow right past an inflection point such as a change of college major, or death of a parent, or visit to the national gallery in Berlin (or whatever it may be) and I have to slow them down to fully explore and capture the value therein.

Due to confidentiality, I can’t tell their stories, but I did notice an example used recently on the Businessweek MBA Journal site where a now-current INSEAD student shares his “road-to-Damascus” moment:

“A favorable USD/GBP exchange rate and good salaries enabled us to enjoy a hedonistic lifestyle in New York, which included fancy dining, live music and sporting events, and parties on most nights. Yet, during all of this, I witnessed an act of kindness that changed the way I view the world and my aspirations. This moment of humanity would ultimately drive me to pursue an MBA at INSEAD.

“Midway through my training in New York, my friends and I went to see a Yankees baseball game. We caught the subway to return home and sat down next to a homeless man named Sam. Two stops later, another homeless man, J, boarded and sat next to Sam. They proceeded to talk and we overheard parts of the conversation. It became apparent that Sam and J had never met before. Then, Sam asked J if he would like to share some dinner, and J gladly accepted. Sam pulled out a tin of Vienna sausages and some dry crackers, which they shared. We watched all this and lumps gathered in our throats. Sam had no wealth and bleak prospects, yet was willing to share his food with a complete stranger. Would we have shared something worth as much to us with another stranger?

“This act of generosity humbled my friends and me…. I was inspired to seek more in life than those parties and materialistic pursuits. I didn’t want to waste my precious time, and I wanted a challenge. I wanted to make my mark on the world.”

Powerful stuff. Note that you don’t need a bleeding heart story to have an inflection point, or to get into business school. But you do need to be sensitive to the real inflection points in your life, which by definition will be highly individual to you, and how they have shaped your aspirations. This is the key to being real and therefore being believed when you share your goals with the MBA Admissions Committee in your application essays or interview.

Tags: Businessweek, INSEAD, MBA admissions committee, MBA goals essay

The sad news today is Steve Jobs is dead, and America and the world has lost one of the most capable and innovative leaders ever born.

Steve Jobs’ Commencement address to graduating Stanford students in 2005 is the kind of orienting motivational document that is worth reading from time to time no matter who you are and what you do. But, in the spirit of better MBA applications, which is what this blog is 100 percent about, it’s worth going there today specifically to draw some lessons.

Lesson 1: Structure

In his opening few words, Jobs tells his audience: “Today I want to tell you three stories from my life.” What is he doing? He’s saying, here is the structure of what’s to come. Three stories. He’s signposted it in just one sentence, with no artifice and no fuss, and via these few words everyone knows what is coming and where they are all the way through the program. That’s being kind to your listener (or reader.) Kindness is often rewarded.

Lesson 2: Stories

Jobs needs to communicate fairly high-level and potentially abstract notions to do with choice, motivation, learning, patience, luck, love – and so on — to students. He could (so many do…) say something like: “It’s really important to be motivated and stay focused, and keep your focus when things go against you because sometimes adversity has good consequences you can’t see at the time …” Yawn.

Instead, he tells stories – relating concrete situations and events about himself. You are pulled into his life, prickled by the detail, listening or reading on willingly to know what happened next and how it turned out.

The stories make the point he wants to make all by themselves. Just one example: He doesn’t say: “I had no money when I dropped out of college, but I didn’t need much at that age.” He says: “I slept on the floor in friends’ rooms, I returned coke bottles for the 5¢ deposits to buy food with, and I would walk the 7 miles across town every Sunday night to get one good meal a week at the Hare Krishna temple. I loved it.”

Relevant, colorful story detail will make your interesting to your Adcom reader or MBA admissions interviewer; being interesting will get you noticed; getting noticed will go a long way to getting you admitted to the b-school you are applying to.

Lesson 3: Why an MBA?

Job’s again: “Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma — which is living with the results of other people’s thinking. Don’t let the noise of others’ opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.”

When you answer the ‘Why-an-MBA’ question that all applications ask, this is what is at stake: not how will b-school put you on the next rung of a ladder, but how it will put you on or further along your life path. You don’t need a career blueprint – lot’s will change. But you do need to show the Admissions Committee some sense of what your heart and intuition calls you courageously to become, and how the MBA from their school will help you get there.

* See also How to Dent the Universe (or how to apply for an MBA like Steve Jobs would)

Tags: b-school, career plan, MBA admissions committee, MBA applicant, MBA blogs, MBA Essays, Stanford, Steve Jobs, why-an-MBA

Luckily, back when I applied for b-school there was no such thing as ‘Angry Birds.’ As Oscar Wilde said: I can resist anything except temptation. Even now, my iPhone winks at me…

I resist. But I maintain everything we do and everything we are is potentially of value in competitive MBA admissions. So what can Angry Birds teach us about beating the MBA admit process? Here’s what:

1. Think first and plan your approach. Take time to consider the situation and the various aspects of the challenge facing you. Survey the landscape. Think through and anticipate what the success moves might be.

2. Understand your resources. You have an armory of skills and experiences at your disposal. As yellow birds are good for wood, black birds are good for stone, etc., so you have attributes that are all different, with different capabilities and implications for MBA admissions. You won’t have them all, and it may well seem you don’t have enough. But if you use what is in your arsenal in the most effective way, it will be enough.

3. Aim carefully. Targeting is crucial. There is probably a lever that will turn the situation. You need to apply your smarts in unlocking the door in just the right way. A subtle touch can bring the whole edifice down in your favor.

4. Every move you make is important, and the order is important. Everything hinges on getting all parts of your application to count, and to be working together.

5. Timing matters. Anyone who has worked with the white bird or the boomerang bird knows timing is the difference between score and ppft. Timing your impact is everything. So it is in MBA essays and interviews – when you play an important value card can be as important as the card itself.

6. Perseverance counts too. Sometimes it is not about smarts, it is about patience and a thick-skinned ability to drive through obstacles. In the long road to making applications to a number of schools, at times the difference between a winner and loser is strength of will. Your feathers will feel a bit ruffled, but it’s a small price to pay.

7. Emotion and passion helps. Part of what’s compelling about Angry Birds is they are… angry. Outrage and revenge is part of the narrative and, like it or not, part of what grabs and holds user fascination. You don’t necessarily want to be angry in MBA admissions (you can be) but it is in your interest to create resonance with Adcom at an emotional as well as intellectual level.

8. It’s okay to turn to others for help. Just like you go on Youtube (or pay Rovio) to see how to clear a level or grab a golden egg, you can turn to others who have been-there-done-that. Tap into the broader wisdom in advancing your application and you greatly cut your head-butting time waste and increase your chances of success.

9. If at first you don’t succeed, there’s the “do-over” button. How many essays have I seen that are complete flops to start with? Truly, an uncountable number. “Redo,” I say. “Try this, add that, adjust here, adapt there.” And voila, a few iterations later I’m reading a knock-em-dead essay.

10. Don’t sweat the small stuff. If you try to 3-star every level of Angry Birds you will fail the big stuff, which is your MBA application. So put down your phone and get back to work!

Tags: interviews, mba, MBA Admissions, MBA application timing

As things roll towards R1 deadlines I’ve been seeing quite a few unemployment stories used in the setback/failure essay slot, for example in the HBS “Tell us three setbacks you have faced” essay.

This makes sense. Unemployment is a real setback. And it’s understood by Adcoms that many applicants have been laid off for no fault of their own through the Credit Crunch and global recession.

But there is a better and worse way to talk about unemployment. I see a lot of copy that goes something like this: “I was going along great in my career – then suddenly my whole department was laid off – I was totally in shock and despair – but I didn’t get downhearted – I sent out thousands of resumes – eventually I landed a good position – I learned to persevere and how important it is to have a network to rely on.”

I’m simplifying of course. But this is a reasonably accurate schematic of what I see, and at a surface level there is nothing wrong with it. No red flags. But there’s nothing there that will get the Adcom reader to notice the applicant either.

So, do you say: “I was laid off – I thought the world had ended – I moved back in with my parents and sat in a darkened room for a month”? Of course not. Telling the truth is recommended, but “too much information” also hurts you.

The path through this (and through any situation where you are likely to share the same base story with many applicants) is to demonstrate individuality not in the story, which is by definition common, but in your response and depth of reflection.

The best unemployment essays will use the experience to shine light on personality. Going beneath generically “keeping on keeping on,” what did you specifically do to motivate yourself? Even in hard times, there are events that are funny or cute or somehow emblematic of the situation or of you. What were they?

The positives to exploit are not just connected to perseverance. You can make points that have to do with creativity – how you didn’t just work hard, but worked differently.

Unemployment also forces unstructured free time. How did you fill it? Talk about volunteering, talk about courses you took sharpen your skills and keep yourself in circulation. But again, everyone will talk about that. So don’t forget the whimsical. If you fell in love with two puppies and took them for slippery winter walks in the hills around Vancouver, that’s worth saying too.

* See also ’I'm unemployed, does this mean my MBA application will be dinged?’ http://t.co/BMpftjT

Tags: admissions red flags, Failure essay, Harvard, HBS, mba, MBA R1 deadlines, unemployment

B-schools with luxury of choice of whom to accept into their MBA classrooms have always valued diversity in the matriculating class. The news is this trend is strongly on the up.

Not only are schools admitting more minorities and foreigners and women – both HBS and Wharton hit record numbers of female enrollment with their current incoming classes of 2013 – but b-schools are also showing clear intent to accommodate “experience” diversity applicants, that is those with part or all of their work experience in non-traditional backgrounds such as social sciences, creative industries, non-profits, real estate, hospitality, urban planning, fashion, and so on.

The take-away is that male applicants wholly enclosed by cookie-cutter engineering or finance backgrounds are still getting in, but not nearly as easily as before, despite having good GMAT and GPA numbers, good recommendations, and generally having apparently made the “right” career moves. Reading the MBA admissions boards, there are many, many stories that tell of apparently perfect candidates with perfect GMATs getting dinged all over.

Why is this happening? First, schools have always seen and offered valued in diversity in the matriculating pool – which broadens the classroom perspective, fosters real-world peer-to-peer learning enrichment, and which brings MBAs face-to-face with other points of view and thus sharpens their listening and thinking skills. But now, as the business school industry itself gets more competitive, schools need to raise their game on diversity too.

Another force behind diversity in MBA admissions is the slow-burning image problem of business schools and the MBA degree itself in the last 10 years, starting with Enron, through Arthur Andersen, to banks and the Credit Crunch and debt-crisis…. rightly or wrongly it appears to outsiders that a lot of MBAs from top schools are involved in decision-making that is less than fully ethical (and some got bailed out by the taxpayer!) In short, schools are looking for MBAs who will be brand champions of better ethics, and they are not so convinced anymore they will find them in among standard finance, accounting, or consulting-based applicants.

Finally, the perceived value of innovation in industry is at an all-time-high. To build big new businesses, from facebook to Groupon to whatever will be next, you have to not just think big. You have to think different. With this in mind, it’s not surprising that Adcom will rate an architect or a journalist or similar as valuable in the class in terms of challenging mindsets and staid practices.

The best response? If you are relatively rich in diversity, make sure Adcom “gets it” – what it is and why it offers interest and value to the school. If you are not, that is if you are a standard finance or consulting or IT jock – you have a harder job. But not impossible. The quest is to find an angle (everyone has at least one) in your personal or professional experience that offers a distinctive point of view among the MBA cohort.

Last year I had a standard finance-banking background client. For a while I despaired, but in profiling I discovered he had spent six months in a rotation in Perth, working on deals and risk-mitigation in the booming (Australia-China) mining resources sector. This was enough to make him interesting, and combined with the rest of his solid profile, got him the admissions offers he was looking for.

See also this post.

Tags: FaceBook, finance MBA, GMAT, GPA, Groupon, HBS, Innovation in MBA, MBA Admissions, MBA degree, MBA diversity, profiling, Wharton

I’m often, … no correction, always telling MBA applicants to extract the full MBA admissions value from what they have in their bio, and what they have done. Doing this is the only way to present as more valuable than the next applicant to the business school in question; that is, the only way to get admitted in a competitive system.

Easier said than done of course. So the question comes back: How do I do that? And this is a fair-enough question.

How to do it, as I’ve written at greater length in my book, has to do with (a) understand the full dimensions of MBA admissions value associated with what you have done and/or achieved; (b) understanding what is valuable to Adcoms, which is to say what is valuable in the b-school environment and in MBA careers, and (c) being able to connect “a” to “b” in a clear and compelling way.

That’s the theory. Here’s an example. (Note: nothing works in MBA admissions communications as well as an example.)

Let’s say you have been involved in JKA karate for much of your early life, achieved your “black belt” at the age of 18, were reasonably successful in competitions during high school and college, but now just keep your hand in at the dojo as a part-time instructor. Is it valuable or not?

Of course it’s valuable. Karate is a recognized development activity. It takes youth through a structured and disciplined and group-oriented series of challenges. Also, no question that having spent this much of your life on the activity, it has to get some airtime in your application.

More pertinently, which parts are valuable? What do you say? Is it valuable to say you can fight people and easily knock them down. Of course not. That’s a red flag. Is it valuable to say you can defend yourself in any situation? That’s not going to hurt your application, but it won’t help. Adcom doesn’t rate people on whether they can physically defend themselves — it’s not something that counts at business school or with the careers office or recruiters or in the business world for MBA graduates.

The value is in the discipline you learned, in the experience of setbacks and perseverance; in participating well with competitors and competition; in learning to manage adversity; in being part of a structured environment, and in learning to structure and manage your time (e.g. going to the dojo 5x a week on top of everything else.)

There may also be value to be had in the psychic development karate offers: exposure to alternative (oriental) philosophy, mindfulness, inner peace and self-reliance, and so on. If you are now a coach or trainer or mentor of the next generation, there is obvious admissions value in that.

There may be more. The point is, there is lots to say that points to a valid admissions “value claim” for you as a person and professional going forward. Once unearthed, you choose which parts to emphasize, and you move onto the next value activity, approaching it in the same way.

Tags: admissions red flags, b-school, b-school recruiting, Leadership, MBA Adcom, MBA career, success record, time management

It’s July, and a new admissions cycle year starts at the MBA Admissions Studio. As it happens, during my off-season sabbatical time — which new clients have patiently waited out (thank you) I’ve had numerous emails of the “I-was-dinged-last-year, what-did-I do-wrong?” type. So this seems as good a place as any to start the discussion this year, in the spirit of helping those dinged last year apply better, and those who are applying for the first time understand the category of potential pitfalls.

There are three types of ding:

1. You were dinged because there is something or things in your background that make you just not good enough or right enough for the program, in comparison with the average standard of admitted applicants. This could be because of lack of high-quality or brand-company work experience, a low GMAT or GPA, being too young or old at the time of application, and so on. In this category, in other words, your ding is caused by something or things that you are, or are not. You fail to meet minimum qualification standards.
2. You are good enough and fit well — you are a competitive, qualified applicant — but applied badly in that you made a clear mistake or raised a red flag in your application. Your ding was caused by something specific you said or did not say.
3. You are good enough and fit well — you are a competitive, qualified applicant – and you didn’t make any obvious application mistakes, but applied badly in that your admissions value was not clear or somehow you didn’t stand out. This is the category of applicant that Adcom refers to when it says “we had many qualified applicants and we couldn’t take them all.” Your ding was caused by other qualified competitors applying better than you did in a system where there are more applicants than places.

What are the fixes? Let me take them one by one.

In the first situation, the problem is choice of school, or career timing of application or both. Bear in mind that everyone has weaknesses — I’ve never seen an applicant without weaknesses (though they don’t always know it.) But here we are talking about aggregate weakness in an applicant such that, no matter how they apply, they are going to be dinged because they don’t meet the standard of generally accepted applicant. The dinged candidate “doesn’t have the goods” so, logically, the only way to solve the problem is to get the goods, or lower one’s school sights, or both. Getting the goods is realistic only if age is on your side and you can take a few years to drive up your MBA admissions value via new career experiences, greater responsibility or new leadership roles, promotions or awards, new extra-mural participation, and so on.

The second situation is the easiest of the three to deal with. Here the solution has to do recognition — recognizing in advance what creates or exacerbates problems in an application, so-called “red flags,” and staying well clear of these. These problems are, in theory at least, easily fixable once recognized (assuming none of them point to deeper category 1 problems.)

The third type of ding is all about the soupy stuff of competitive admissions. Here the applicant didn’t do anything wrong, just didn’t do as well as others in the application process. The solution has to do with applying all the hard and soft value-enhancement and value-communications techniques that make an application ‘pop’ from the pile. This is not easy, and varies on a case-by-case basis. But there are general principles that apply in optimizing any application.

I’ve written extensively on this site and in my book on the profile principles and communication strategies that can be applied, including creating the foundation of a solid yet differentiated application platform and driving up candidate value and uniqueness through use of memorable proof examples and stories. More to follow as the weeks roll by to R1 deadlines.

Tags: admissions red flags, GMAT, GPA, MBA Admissions, MBA applicant, MBA dinged, MBA extra-murals