The MBA Admissions Studio

Getting the tone right in MBA Admissions essays — particularly a fine balance between self-confidence and humility — is really tricky.

There are no hard and fast rules for this, and the exact mix depends on the candidate. The swaggering quant at BlackRock, NY, is going to have to adopt an altogether more modulated tone than the doe-eyed violinist from Vietnam, and so on.

As I’m consistently helping candidates get this element of tone right in their essays — not by doing it for them, but by reflecting when I’m feeling the self-tooting trumpet is too loud or not loud enough — I’m always looking for ways to think more intelligently about it.

Recently I found myself nodding at a unique device suggested by Derrick Bolton, Director of Admissions at Stanford GSB, as quoted by Matt Symonds on Forbes. Bolton’s advises candidates to write the application as if they were writing it for themselves and not going to turn it in.

Why might this work?

Says Bolton: “You don’t need to lie to yourself. [Private] self-reflection allows you to think about the things that bring meaning to you, and the knowledge and experience you need to aspire to be the person you want to become.”

There’s a lot in this. If you were to write strictly for yourself, you’d only be BS’ing yourself if you weren’t 100% honest about your motivations and intentions, and reasons for “Why an MBA” or “Why Stanford,” etc. You would hardly set out to “impress” yourself or to write what you think you want to hear.

Were you to be writing in your own private journal, you would sift honestly and reflectively through your experiences, and genuinely try to join the dots between your past accomplishments and future aspirations via an MBA at the particular institution.

The suggestion therefore offers a compelling device to cut through a lot of the preening and bluster that turns good candidates into bad applicants. It is a way to raise transparency and find that “genuine voice” that MBA admisions directors want to hear.

Having said all this… let’s not for a second be fooled that Bolton or any other admissions gatekeeper lives anywhere other than the real world. Neither Bolton, nor anyone else, got to be where they are by turning in their private reflections.

So, stay smart about the process. Once you’ve written your essays absolutely as-if for yourself, go through them again to add back gentle persuasion, artful promotion, and marketing sass before you hit submit.

Tags: Derrick Bolton, MBA essay tone, SGSB, Stanford, why-an-MBA

Following the various HBS applications I’m seeing, it’s clear my post today should be about how to approach the HBS “Wished-We’d-Asked” question.

The first thing, which I hope is obvious, is there are two tests here: (1) can you find a question that is appropriate and important, and ask it in an interesting way – a way that piques your reader’s interest; and (2) can you answer it in a way that advances your admissions prospects?

The two are of course related – you want to choose the single question that most allows you to advance your admissions value. As this essay comes at the end of the set, you will be looking to address a topic or factor that you have not spoken of yet (or not enough.)

The steps to a good question are as follows:

• What is there left, that is really important to say, that hasn’t been said in my other essays?
• What question will best let me address that?
• How can I formulate the question in a really interesting way?

An appropriate question, in Adcom’s eyes, is one that opens a channel of insight into who you are, what you stand for, what formative experiences in your past matter and why, how you have derived your values or motivations or ambitions, or other similar important stuff about you.

In other words, the right kind of question is one where the answer will leave the reader significantly more knowledgeable about you.

The right kind of question will be hard to answer. If you ask a question you feel you can knock off “no sweat,” then the question is probably betraying your admissions prospects.

Finally, it’s important (if you want to stand out, and you most surely do) that you ask the question in an interesting way. You could say, “I wish you had asked me what my favorite TV show is,” but that’s a yawn. It would be more flavorful to say, “I wish you’d asked me why I own the full 7 season DVD box set of ‘The West Wing.’”

You could say, “I wish you’d asked me about my community service,” but that’s like a road sign “beware, extreme dullness ahead,” when you could say everything you need to say about your volunteering in a soup kitchen and beyond under a question like: “I wished you’d asked me how cook soup for 400, in the dark, with one onion.”

Tags: essay writing, Harvard, HBS, MBA applicant, MBA community service, writing style

Over many years I’ve written extensively — both here and in my book — about the weakness-failure MBA admissions essay and how to approach it. In fact, it has to be about 8 years since I pioneered the notion of using the failure essay to position the applicant as a leader, because all successful leaders have failed or will fail at some time or another. Moreover, a real leader will acknowledge not deny a failure, and embrace its implied learning path — demonstrating capacity for personal growth which is the real test in answering this type of question.

Anyway, as you know, this year HBS grew the category from ‘failure’ to ‘setback’ and extended their request from one failure in 400 words to 3 setbacks in 600.

In a sense, not too much new here, but seeing as I’m experiencing a few clients struggling to hit the nail on the head, let me add a few thoughts and go over one or two principles.

First, a setback is broader than a failure. A failure comes from something you did or didn’t do. It implies personal causality and responsibility. A setback can be a failure in these terms, but it can equally be due to no fault of yours — just the big wide world doing what it sometimes does in a way that helped you not.

But, recognize too that the setback category does not cover all negative events. The outcome must be a setback. If you swam too far from the beach but were rescued, you might feel like an idiot and you might have had a wake-up call. But it’s not a setback because you were not held back or slowed down in any meaningful sense.

Choosing setbacks

Assuming you’ve identified various items that count as setbacks, which do you choose?

First the basics: as with the 3 x Accomplishments, you should create a spread from professional to personal to community topics. All work and no play makes Jack a dull admissions boy.

After that, you choose between setbacks the way you choose every topic: by asking yourself “which allows me to deliver the most admissions value?”

These are the kinds of admissions value a setback can communicate:

1. You show you are a leader. All leadership implies exploration of uncertainty and action without full knowledge of the consequences. Therefore all leaders mess up now and then. If you’ve had no setbacks, you have not led enough.

2. You show you are an innovator, and can balance risk and caution. Sometimes innovators go down blind alleys or take risks that don’t pan out. It comes with the territory. If you’ve got nothing here, you are either over-conventional or over-cautious, or both.

3. You show you are determined and can persevere. The “comeback from a setback” allows you to show tenacity and how you don’t give up.

4. You show you are resourceful. Likewise, overcoming a setback may allow you to demonstrate resourcefulness and creativity.

5. You show self-knowledge and self-insight. You are able to do honest introspection, which is the litmus test of maturity. You demonstrate humility.

6. You show growth. You are willing to learn, adapt yourself and your actions, and grow through experiences such as this.

Tags: accomplishments essay, essay writing, Harvard, HBS, Leadership, profile development, setback essay

A client recently sent me this handy new utility from GMAC, purveyors of the GMAT, which allows test-takers to rate their score with reference to their cohort filtered by intended degree, age, gender, country, and so on.

If you try it you will be able to see how you stack up against the sub-group you are really competing against.

You may also take heart that the median is much lower than you think. True, this doesn’t help “GMAT paranoia” when you look at your elite school and find it has an average accepted GMAT of 720 and your score is 680…

For that you need to absorb what the schools keep telling us — once again here in a recent WSJ interview with Derrick Bolton Director of MBA Admissions at Stanford GSB — which is that the GMAT is only one among many factors that determine admission.

WSJ: “Do you check out the GMAT score and if it’s below a certain number, put that application aside?”

Bolton: “That would rob us of a lot of talent. The GMAT is helpful in terms of understanding how someone can perform in the first year, but that’s one small piece of the overall M.B.A.”

What would be nice, for the next iteration of this GMAC utility, would be the ability to check a box that shows the GMAT arc of accepted students at Stanford, or Harvard, or Tuck, etc. That arc would by definition show the 50% below the incoming median score, and how low incoming scores can be, and that would be reassuring to the many hundreds of applicants who will get into elite schools despite not being “GMAT geniuses.”

See also I Scored 700, Should I Retake? and The Myth of the 800 GMAT.

Tags: GMAC, GMAT, HBS, Stanford GSB, Tuck, WSJ

The military style and ethos of management is usually best avoided in MBA admissions, because it is not subtle or complex enough for the real world of business. If Adcom is interested in your leadership style (and they are) they are interested in how you are able to motivate people without threats or force or heirarchy. To go up to someone’s desk and scream in their ear is hardly going to work in your office. In business, pulling rank usually does more harm than good.

However, occasionally there is something to be gleaned from the military, and here is a video worth two minutes of your time. It features Eric Greitens, a former Navy SEAL, now CEO of ‘The Mission Continues.’

He describes his epiphany during ‘Hell Week’ when it dawned on him: “This isn’t about me. This test is about my ability to lead and be of service to the people who are in that tent right now.” The irony is he then falls asleep…

Jokes aside, here’s the point from an MBA admissions perspective:

A lot of applicants describe corporate hazing of one type or another. That is, the long hours worked, vertical learning curves ascended, all-nighters pulled, jetlag endured, and so on — in terms of personal gain. “I suffered, I showed perseverance and came though it, and learned a lot, and now I’m a better person.” That’s okay as far as it goes.

But the real admissions jackpot comes from being able to see it and frame it in group terms. How the ‘pain’ was all about bearing the load with the rest of the group, and achieving goals for the group. That is, how your effort was about more than just you, therefore implying what you will do with your MBA will also be more than just about you.

In this regard, note items 2 and 3 on the MIT Sloan guidance (which enumerates principles equally true of all top tier MBA admissions.)

“We seek to enroll well-rounded individuals with the following characteristics:

• Success in your professional endeavors (whether you are well into your career or a college senior)
• Ability to collaborate to accomplish a common goal
• Drive to inspire others to achieve success
• Vision to seek alternative solutions to existing challenges
• Pursuit of meaningful goals”

Tags: b-school, management, MBA applicant, MIT Sloan, team player, Teamwork

The sad news today is Steve Jobs is dead, and America and the world has lost one of the most capable and innovative leaders ever born.

Steve Jobs’ Commencement address to graduating Stanford students in 2005 is the kind of orienting motivational document that is worth reading from time to time no matter who you are and what you do. But, in the spirit of better MBA applications, which is what this blog is 100 percent about, it’s worth going there today specifically to draw some lessons.

Lesson 1: Structure

In his opening few words, Jobs tells his audience: “Today I want to tell you three stories from my life.” What is he doing? He’s saying, here is the structure of what’s to come. Three stories. He’s signposted it in just one sentence, with no artifice and no fuss, and via these few words everyone knows what is coming and where they are all the way through the program. That’s being kind to your listener (or reader.) Kindness is often rewarded.

Lesson 2: Stories

Jobs needs to communicate fairly high-level and potentially abstract notions to do with choice, motivation, learning, patience, luck, love – and so on — to students. He could (so many do…) say something like: “It’s really important to be motivated and stay focused, and keep your focus when things go against you because sometimes adversity has good consequences you can’t see at the time …” Yawn.

Instead, he tells stories – relating concrete situations and events about himself. You are pulled into his life, prickled by the detail, listening or reading on willingly to know what happened next and how it turned out.

The stories make the point he wants to make all by themselves. Just one example: He doesn’t say: “I had no money when I dropped out of college, but I didn’t need much at that age.” He says: “I slept on the floor in friends’ rooms, I returned coke bottles for the 5¢ deposits to buy food with, and I would walk the 7 miles across town every Sunday night to get one good meal a week at the Hare Krishna temple. I loved it.”

Relevant, colorful story detail will make your interesting to your Adcom reader or MBA admissions interviewer; being interesting will get you noticed; getting noticed will go a long way to getting you admitted to the b-school you are applying to.

Lesson 3: Why an MBA?

Job’s again: “Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma — which is living with the results of other people’s thinking. Don’t let the noise of others’ opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.”

When you answer the ‘Why-an-MBA’ question that all applications ask, this is what is at stake: not how will b-school put you on the next rung of a ladder, but how it will put you on or further along your life path. You don’t need a career blueprint – lot’s will change. But you do need to show the Admissions Committee some sense of what your heart and intuition calls you courageously to become, and how the MBA from their school will help you get there.

* See also How to Dent the Universe (or how to apply for an MBA like Steve Jobs would)

Tags: b-school, career plan, MBA admissions committee, MBA applicant, MBA blogs, MBA Essays, Stanford, Steve Jobs, why-an-MBA

Luckily, back when I applied for b-school there was no such thing as ‘Angry Birds.’ As Oscar Wilde said: I can resist anything except temptation. Even now, my iPhone winks at me…

I resist. But I maintain everything we do and everything we are is potentially of value in competitive MBA admissions. So what can Angry Birds teach us about beating the MBA admit process? Here’s what:

1. Think first and plan your approach. Take time to consider the situation and the various aspects of the challenge facing you. Survey the landscape. Think through and anticipate what the success moves might be.

2. Understand your resources. You have an armory of skills and experiences at your disposal. As yellow birds are good for wood, black birds are good for stone, etc., so you have attributes that are all different, with different capabilities and implications for MBA admissions. You won’t have them all, and it may well seem you don’t have enough. But if you use what is in your arsenal in the most effective way, it will be enough.

3. Aim carefully. Targeting is crucial. There is probably a lever that will turn the situation. You need to apply your smarts in unlocking the door in just the right way. A subtle touch can bring the whole edifice down in your favor.

4. Every move you make is important, and the order is important. Everything hinges on getting all parts of your application to count, and to be working together.

5. Timing matters. Anyone who has worked with the white bird or the boomerang bird knows timing is the difference between score and ppft. Timing your impact is everything. So it is in MBA essays and interviews – when you play an important value card can be as important as the card itself.

6. Perseverance counts too. Sometimes it is not about smarts, it is about patience and a thick-skinned ability to drive through obstacles. In the long road to making applications to a number of schools, at times the difference between a winner and loser is strength of will. Your feathers will feel a bit ruffled, but it’s a small price to pay.

7. Emotion and passion helps. Part of what’s compelling about Angry Birds is they are… angry. Outrage and revenge is part of the narrative and, like it or not, part of what grabs and holds user fascination. You don’t necessarily want to be angry in MBA admissions (you can be) but it is in your interest to create resonance with Adcom at an emotional as well as intellectual level.

8. It’s okay to turn to others for help. Just like you go on Youtube (or pay Rovio) to see how to clear a level or grab a golden egg, you can turn to others who have been-there-done-that. Tap into the broader wisdom in advancing your application and you greatly cut your head-butting time waste and increase your chances of success.

9. If at first you don’t succeed, there’s the “do-over” button. How many essays have I seen that are complete flops to start with? Truly, an uncountable number. “Redo,” I say. “Try this, add that, adjust here, adapt there.” And voila, a few iterations later I’m reading a knock-em-dead essay.

10. Don’t sweat the small stuff. If you try to 3-star every level of Angry Birds you will fail the big stuff, which is your MBA application. So put down your phone and get back to work!

Tags: interviews, mba, MBA Admissions, MBA application timing

As things roll towards R1 deadlines I’ve been seeing quite a few unemployment stories used in the setback/failure essay slot, for example in the HBS “Tell us three setbacks you have faced” essay.

This makes sense. Unemployment is a real setback. And it’s understood by Adcoms that many applicants have been laid off for no fault of their own through the Credit Crunch and global recession.

But there is a better and worse way to talk about unemployment. I see a lot of copy that goes something like this: “I was going along great in my career – then suddenly my whole department was laid off – I was totally in shock and despair – but I didn’t get downhearted – I sent out thousands of resumes – eventually I landed a good position – I learned to persevere and how important it is to have a network to rely on.”

I’m simplifying of course. But this is a reasonably accurate schematic of what I see, and at a surface level there is nothing wrong with it. No red flags. But there’s nothing there that will get the Adcom reader to notice the applicant either.

So, do you say: “I was laid off – I thought the world had ended – I moved back in with my parents and sat in a darkened room for a month”? Of course not. Telling the truth is recommended, but “too much information” also hurts you.

The path through this (and through any situation where you are likely to share the same base story with many applicants) is to demonstrate individuality not in the story, which is by definition common, but in your response and depth of reflection.

The best unemployment essays will use the experience to shine light on personality. Going beneath generically “keeping on keeping on,” what did you specifically do to motivate yourself? Even in hard times, there are events that are funny or cute or somehow emblematic of the situation or of you. What were they?

The positives to exploit are not just connected to perseverance. You can make points that have to do with creativity – how you didn’t just work hard, but worked differently.

Unemployment also forces unstructured free time. How did you fill it? Talk about volunteering, talk about courses you took sharpen your skills and keep yourself in circulation. But again, everyone will talk about that. So don’t forget the whimsical. If you fell in love with two puppies and took them for slippery winter walks in the hills around Vancouver, that’s worth saying too.

* See also ’I'm unemployed, does this mean my MBA application will be dinged?’ http://t.co/BMpftjT

Tags: admissions red flags, Failure essay, Harvard, HBS, mba, MBA R1 deadlines, unemployment

B-schools with luxury of choice of whom to accept into their MBA classrooms have always valued diversity in the matriculating class. The news is this trend is strongly on the up.

Not only are schools admitting more minorities and foreigners and women – both HBS and Wharton hit record numbers of female enrollment with their current incoming classes of 2013 – but b-schools are also showing clear intent to accommodate “experience” diversity applicants, that is those with part or all of their work experience in non-traditional backgrounds such as social sciences, creative industries, non-profits, real estate, hospitality, urban planning, fashion, and so on.

The take-away is that male applicants wholly enclosed by cookie-cutter engineering or finance backgrounds are still getting in, but not nearly as easily as before, despite having good GMAT and GPA numbers, good recommendations, and generally having apparently made the “right” career moves. Reading the MBA admissions boards, there are many, many stories that tell of apparently perfect candidates with perfect GMATs getting dinged all over.

Why is this happening? First, schools have always seen and offered valued in diversity in the matriculating pool – which broadens the classroom perspective, fosters real-world peer-to-peer learning enrichment, and which brings MBAs face-to-face with other points of view and thus sharpens their listening and thinking skills. But now, as the business school industry itself gets more competitive, schools need to raise their game on diversity too.

Another force behind diversity in MBA admissions is the slow-burning image problem of business schools and the MBA degree itself in the last 10 years, starting with Enron, through Arthur Andersen, to banks and the Credit Crunch and debt-crisis…. rightly or wrongly it appears to outsiders that a lot of MBAs from top schools are involved in decision-making that is less than fully ethical (and some got bailed out by the taxpayer!) In short, schools are looking for MBAs who will be brand champions of better ethics, and they are not so convinced anymore they will find them in among standard finance, accounting, or consulting-based applicants.

Finally, the perceived value of innovation in industry is at an all-time-high. To build big new businesses, from facebook to Groupon to whatever will be next, you have to not just think big. You have to think different. With this in mind, it’s not surprising that Adcom will rate an architect or a journalist or similar as valuable in the class in terms of challenging mindsets and staid practices.

The best response? If you are relatively rich in diversity, make sure Adcom “gets it” – what it is and why it offers interest and value to the school. If you are not, that is if you are a standard finance or consulting or IT jock – you have a harder job. But not impossible. The quest is to find an angle (everyone has at least one) in your personal or professional experience that offers a distinctive point of view among the MBA cohort.

Last year I had a standard finance-banking background client. For a while I despaired, but in profiling I discovered he had spent six months in a rotation in Perth, working on deals and risk-mitigation in the booming (Australia-China) mining resources sector. This was enough to make him interesting, and combined with the rest of his solid profile, got him the admissions offers he was looking for.

See also this post.

Tags: FaceBook, finance MBA, GMAT, GPA, Groupon, HBS, Innovation in MBA, MBA Admissions, MBA degree, MBA diversity, profiling, Wharton

I’m often, … no correction, always telling MBA applicants to extract the full MBA admissions value from what they have in their bio, and what they have done. Doing this is the only way to present as more valuable than the next applicant to the business school in question; that is, the only way to get admitted in a competitive system.

Easier said than done of course. So the question comes back: How do I do that? And this is a fair-enough question.

How to do it, as I’ve written at greater length in my book, has to do with (a) understand the full dimensions of MBA admissions value associated with what you have done and/or achieved; (b) understanding what is valuable to Adcoms, which is to say what is valuable in the b-school environment and in MBA careers, and (c) being able to connect “a” to “b” in a clear and compelling way.

That’s the theory. Here’s an example. (Note: nothing works in MBA admissions communications as well as an example.)

Let’s say you have been involved in JKA karate for much of your early life, achieved your “black belt” at the age of 18, were reasonably successful in competitions during high school and college, but now just keep your hand in at the dojo as a part-time instructor. Is it valuable or not?

Of course it’s valuable. Karate is a recognized development activity. It takes youth through a structured and disciplined and group-oriented series of challenges. Also, no question that having spent this much of your life on the activity, it has to get some airtime in your application.

More pertinently, which parts are valuable? What do you say? Is it valuable to say you can fight people and easily knock them down. Of course not. That’s a red flag. Is it valuable to say you can defend yourself in any situation? That’s not going to hurt your application, but it won’t help. Adcom doesn’t rate people on whether they can physically defend themselves — it’s not something that counts at business school or with the careers office or recruiters or in the business world for MBA graduates.

The value is in the discipline you learned, in the experience of setbacks and perseverance; in participating well with competitors and competition; in learning to manage adversity; in being part of a structured environment, and in learning to structure and manage your time (e.g. going to the dojo 5x a week on top of everything else.)

There may also be value to be had in the psychic development karate offers: exposure to alternative (oriental) philosophy, mindfulness, inner peace and self-reliance, and so on. If you are now a coach or trainer or mentor of the next generation, there is obvious admissions value in that.

There may be more. The point is, there is lots to say that points to a valid admissions “value claim” for you as a person and professional going forward. Once unearthed, you choose which parts to emphasize, and you move onto the next value activity, approaching it in the same way.

Tags: admissions red flags, b-school, b-school recruiting, Leadership, MBA Adcom, MBA career, success record, time management